YARD MARSHAL PRIVACY POLICY
Effective Date: September 2, 2026
Yard Marshal LLC, doing business as Yard Marshal (“Yard Marshal,” “we,” “us,” or “our”), respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, request a quote, sign up for service, communicate with us, use our client portal, or otherwise interact with Yard Marshal.
By using our website, requesting a quote, creating an account, or purchasing services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide directly to us or through service providers we use to operate Yard Marshal.
Depending on how you interact with us, this may include:
Your name
Service and billing address
Email address
Mobile or other telephone number
Number of dogs
Dog names and information you choose to provide about your pets
Dog safety or behavioral information
Gate location and property-access instructions
Gate, community, or access codes you voluntarily provide
Information regarding dog doors or other property-access conditions
Service frequency and service selections
Information regarding when your yard was last cleaned
One-time or initial-cleanup information
Service notes and additional comments
Notification preferences
How you heard about Yard Marshal
Communications you send to us
Customer-service inquiries
Service history
Billing and transaction information
Information contained in photographs reasonably taken to document service completion, property access, gate condition, or service-related issues
Information submitted through our website or client portal
We may also automatically receive limited technical information when you use our website or online services, such as IP address, browser type, device type, referring page, pages viewed, and general website-usage information.
2. Payment Information
Yard Marshal uses third-party payment-processing services to process credit and debit card payments.
When you provide payment information during signup or through the client portal, payment-card information may be collected and processed directly by our payment processor rather than stored by Yard Marshal.
We may receive limited payment-related information such as the payment method type, the last digits of a card, transaction amount, payment status, subscription status, invoices, refunds, disputes, and other transaction information necessary to administer your account.
We generally do not receive or store your complete payment-card number.
3. Information From Incomplete Signups
If you begin requesting a quote or signing up for Yard Marshal but do not complete the signup process, information that you already entered may be retained by our service-management platform and made available to us.
We may use that information to respond to your request, answer questions, understand why a signup was not completed, or follow up regarding the service you requested.
You are not required to purchase Yard Marshal services merely because you requested or viewed a quote.
4. How We Use Personal Information
We may use personal information to:
Provide quotes and determine available services and pricing.
Create and manage customer accounts.
Schedule recurring and one-time cleanups.
Plan and optimize service routes.
Provide Yard Marshal personnel with information reasonably necessary to safely and properly service your property.
Process payments, invoices, refunds, and account balances.
Maintain your card-on-file billing arrangement through our payment processor.
Communicate with you regarding appointments, service days, route changes, access issues, payments, weather delays, account activity, and other service-related matters.
Send on-the-way, service-completed, off-schedule, or similar notifications you select.
Provide and administer the Yard Marshal client portal.
Respond to customer-service requests.
Maintain business, accounting, tax, operational, and transaction records.
Detect or prevent fraud, misuse, security incidents, or unlawful activity.
Enforce our Terms of Service and other agreements.
Comply with applicable legal, regulatory, tax, insurance, or governmental requirements.
Analyze and improve our website, signup process, customer experience, marketing, routing, and services.
Measure how customers discover Yard Marshal and evaluate the effectiveness of advertising or marketing campaigns.
Send promotional communications where permitted by law and consistent with your communication preferences.
5. Property and Pet Information
Because Yard Marshal personnel enter residential yards, certain property and pet information is important for safe and reliable service.
We may collect information including gate locations, access codes, gated-community information, dog doors, dog behavior, service-area notes, and other property instructions.
We use this information primarily to perform services, protect customers and animals, provide safe access to properties, and help Yard Marshal personnel complete visits correctly.
Customers should avoid submitting confidential information that is unrelated to Yard Marshal services.
6. Service Providers
We use third-party companies to help operate Yard Marshal.
These may include:
Squarespace, which hosts and operates our public website.
Sweep&Go, which assists with customer onboarding, quotes, customer records, scheduling, routing, billing administration, notifications, and the client portal.
Stripe or another approved payment processor, which processes payment-card and transaction information.
We may also use email, text-message, communications, analytics, advertising, accounting, banking, insurance, cloud-storage, professional-services, and other operational providers.
These providers may receive personal information only as reasonably necessary to perform services for Yard Marshal or as otherwise permitted by law.
Third-party providers maintain their own privacy and security practices and may process information in accordance with their own privacy policies and contractual obligations.
7. When We May Share Information
We may disclose personal information to service providers that assist in operating Yard Marshal; payment processors and financial institutions involved in transactions; accountants, attorneys, insurers, consultants, and other professional advisers; government agencies, courts, law enforcement, or regulators when disclosure is required or permitted by law; parties involved in investigating fraud, security incidents, threats, or violations of our agreements; and a successor or prospective successor in connection with a merger, acquisition, financing, sale, reorganization, or transfer of all or part of Yard Marshal's business.
We may also disclose information at your direction or with your consent.
8. Sale of Personal Information
Yard Marshal does not sell personal information for monetary consideration.
We do not knowingly sell sensitive personal information.
We do not sell customer phone numbers, email addresses, property-access information, or pet information to data brokers.
If Yard Marshal later uses advertising or analytics technologies that are legally considered a “sale,” “sharing,” or “targeted advertising” under an applicable privacy law, we will provide any notices and choices required by that law.
9. Text Messages and Mobile Information
If you provide a mobile number and select text-message notifications, Yard Marshal and service providers acting on our behalf may send transactional messages related to your account or services.
These may include arrival notifications, service-completed notifications, schedule changes, access problems, billing notices, or customer-service communications.
Message and data rates may apply.
Mobile information and text-message consent will not be sold or provided to third parties for their independent marketing or promotional purposes.
We may provide mobile information to vendors that assist us in delivering Yard Marshal communications.
Consent to receive marketing or promotional text messages is not a condition of purchasing Yard Marshal services.
10. Email Communications
We may send emails necessary to administer your account and services, including signup confirmation, client-portal access, billing information, service notices, account information, and customer-service communications.
Where permitted, we may also send promotional or informational emails.
You may unsubscribe from marketing emails using any available unsubscribe mechanism. Unsubscribing from marketing communications will not prevent us from sending important transactional or service-related communications.
11. Cookies and Website Technologies
Our website and third-party providers may use cookies, pixels, local storage, and similar technologies.
These technologies may be used to operate the website, maintain security, remember preferences, understand website traffic and usage, measure marketing performance, troubleshoot problems, and, where enabled, support advertising.
You may be able to control certain cookies through your browser settings or through privacy controls offered on our website.
Blocking some cookies may affect website functionality.
12. Analytics and Advertising
Yard Marshal may use website analytics tools to understand how visitors find and use our website and online signup process.
We may also use advertising platforms to measure advertising performance or reach prospective customers.
Information processed through these services may include browser information, device identifiers, IP address, referring sources, interactions with our website, and similar online activity.
If applicable law provides a right to opt out of targeted advertising or legally defined sales or sharing of personal information, Yard Marshal will honor that right as required.
13. Photos and Service Documentation
Yard Marshal may take photographs when reasonably necessary to document:
Service completion.
Gate condition.
Property-access issues.
Unusual yard conditions.
Safety concerns.
Customer complaints.
Property conditions before or after service.
Such photographs are used for operational, quality-control, safety, or dispute-resolution purposes.
Yard Marshal will not intentionally use identifiable photographs of a customer's home, property, pets, or personal belongings for advertising or promotional purposes without appropriate permission.
14. Data Retention
We retain personal information for as long as reasonably necessary to provide services, administer customer accounts, maintain business and transaction records, satisfy tax or accounting obligations, resolve disputes, enforce agreements, comply with legal requirements, and protect our legitimate business interests.
Different categories of information may be retained for different periods.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to legal obligations, backup systems, and legitimate record-retention requirements.
Third-party service providers may maintain information according to their own legal and contractual retention requirements.
15. Data Security
Yard Marshal takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
We also rely on established third-party platforms to provide services such as website hosting, customer management, and payment processing.
However, no internet transmission, electronic-storage system, or security measure can guarantee absolute security.
Customers are responsible for protecting client-portal usernames, passwords, and other login credentials.
Please notify Yard Marshal promptly if you believe your account has been accessed without authorization.
16. Your Privacy Rights
Depending on where you reside and whether a particular privacy law applies to Yard Marshal, you may have rights regarding your personal information.
These rights may include the ability to request confirmation of whether we process your personal information, access information associated with you, correct inaccurate information, request deletion of information, obtain a portable copy of certain information, or opt out of certain targeted advertising, sales of personal information, or qualifying profiling activities.
You may also update certain account information directly through the Yard Marshal client portal.
To submit a privacy request, contact us at:
yardmarshalservice@gmail.com
Use the subject line:
Privacy Request
We may take reasonable steps to verify your identity before fulfilling a request.
We will not discriminate against you for exercising a privacy right provided by applicable law.
Texas law provides covered consumers rights including access, correction, deletion, and certain opt-outs.
17. Appeals of Privacy Decisions
If applicable privacy law gives you the right to appeal and we deny all or part of your privacy request, you may appeal our decision by replying to the denial or emailing:
yardmarshalservice@gmail.com
Use the subject line:
Privacy Appeal
Please explain why you believe the decision should be reconsidered.
If an appeal under applicable Texas privacy law is denied, you may have the right to submit a privacy complaint to the Texas Attorney General.
18. Sensitive Information
Yard Marshal does not intentionally request Social Security numbers, government identification numbers, medical records, biometric identifiers, or other highly sensitive personal information as part of ordinary pet-waste-removal services.
Please do not submit such information through our website, signup form, client portal, email, or comments fields.
Property-access codes should only be provided when necessary for Yard Marshal to access your property.
19. Children's Privacy
Yard Marshal services are intended for adults arranging services for residential properties.
Our website and online services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
20. Third-Party Websites and Services
Our website, customer onboarding process, emails, or client portal may contain links to websites or services operated by third parties.
Yard Marshal does not control the privacy practices of independent third parties.
We encourage you to review the privacy policies of services you use.
21. Business Transfers
If Yard Marshal is involved in a merger, acquisition, financing, restructuring, sale of assets, or other business transaction, personal information may be transferred as part of that transaction subject to applicable law.
22. Legal Requirements
We may preserve, use, or disclose information when we reasonably believe doing so is necessary to comply with applicable law, regulation, subpoena, court order, governmental request, legal process, insurance requirement, or other lawful obligation.
We may also do so when reasonably necessary to protect the rights, property, safety, or security of Yard Marshal, our customers, employees, contractors, animals, or others.
23. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, service providers, legal requirements, or privacy practices.
When material changes are made, we will update the Effective Date and may provide additional notice where appropriate.
Your continued use of Yard Marshal services after an updated policy becomes effective constitutes acknowledgement of the updated policy to the extent permitted by law.
24. Relationship to Terms of Service
This Privacy Policy is incorporated into and should be read together with the Yard Marshal Terms of Service.
If there is a conflict between this Privacy Policy and the Terms of Service regarding how personal information is handled, this Privacy Policy will control with respect to privacy matters unless applicable law requires otherwise.
25. Contact Us
Questions, concerns, or requests regarding this Privacy Policy or Yard Marshal's privacy practices may be directed to:
Yard Marshal LLC
Email: yardmarshalservice@gmail.com
Phone: (817) 405-9551
Website: texasyardmarshal.com
